How does the shopping process work?
You can use both the Shop Page and the Looks Page, depending on your personal preferences.
If you already know what you’re looking for, feel free to use our Shop Page, where you can filter by rental dates, category, color, occasion, and more to find the perfect pieces for your event. Use our sizing filters to find the best match for you.
If you love getting inspired by fashion-forward creators and following styling tips, we encourage you to scroll through the Looks Feed, designed to spark creative ideas to keep your style on point, and give you the chance to connect with others in our community.
You can also message Lenders directly in our app about any items they list or comment on their looks in the Looks Page for styling questions.
Note: Any transactions outside of Louvelle will not be covered by Louvelle or our insurance providers.
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How does the lending process work?
List items and looks on our Lend page, knowing you're sharing with a vetted community. Set your rental price (we offer suggested pricing but allow full control over pricing decisions). Connect your bank account for direct deposit payouts. Set ...
How does the ordering process work?
Once you place your order, the Lender has 24 hours to accept it. If they do not accept, you won’t be charged. If they do accept, your card will be charged, and your order will be shipped to arrive on your requested rental dates. You can track all ...
How does Louvelle work?
Louvelle is a new way to shop and enjoy fashion for Lenders and Borrowers. For Borrowers: Gain access to a wide selection of high-fashion pieces. We have an extensive inventory featuring only high-end and up-and-coming designers. For Lenders: Earn ...
What is the process for the shipping, cleaning and returning of items?
We offer two options for the handling of shipping, cleaning and returning of items. Self-Service and Warehouse Concierge Service. Each one offers additional Add-Ons to make the process even more convenient. Whether you have just a few items that you ...
How does Louvelle ensure a trustworthy process for the sending and returning of such high quality personal items?
We take trust and safety very seriously. ID verification is required to confirm the identity of all members. Invite-only membership to maintain a secure and reliable community on the platform. A Warehouse Concierge Service option that includes ...