What’s the difference between listing an item and listing a look?
Listing an Item: This approach simply requires that you provide clear and detailed descriptions for Borrowers, but the more specific you are, and the more personality you add to your description, the more likely that renters will be interested.
Listing a Look: This comprehensive approach is designed to let you showcase your style, and encourage the rental of more items. You can add accessories and additional items to put together an overall look, and then tag each one for easy shopping. You can also make the process more interactive by exploring the Looks Feed. When you like, comment, and follow other users, it gives you a higher profile within the Louvelle community–plus, it’s more fun!
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What’s the difference between the Shop Page and the Looks Page?
Shop Page: Enjoy a full shopping experience with options to filter by category, size, designer, availability and more. Looks Page: Join a community-driven space where you can explore styling inspiration, connect with other fashion lovers, and shop ...
What happens if an item is damaged or lost?
Louvelle closely monitors all user activity to ensure items are treated with care and respect, plus we make sure insurance coverage is applied on all Louvelle items. The item is insured for the entire time it is out of the Lender’s hands. If an item ...
What happens if I damage or lose an item?
We understand that accidents happen, that’s why we make sure insurance coverage is applied on all Louvelle items. Here’s how it works: The item is insured for the entire time it is out of the Lender’s hands. If an item is lost or damaged, insurance ...
What if I don’t like the item I received?
You have 24 hours after receiving the item to report any issues to customer service. You can find details on how to do this in the Orders Page.
What if I am late in returning the item?
A fee of 50% of the rental price will be charged each day until it is returned.